Refund policy

Thank you for shopping with Glisher Hub Store. Customer satisfaction is important to us. This Return and Refund Policy explains the conditions under which returns, exchanges, and refunds may be requested.

Return Eligibility

To be eligible for a return, the following conditions must be met:

  • The return request must be submitted within 14 days of receiving the order.

  • The item must be unused, unworn, and in its original condition.

  • The item must be returned in its original packaging.

  • Proof of purchase or order confirmation must be provided.

We reserve the right to refuse returns that do not meet these requirements.

Non-Returnable Items

The following items are not eligible for return or refund:

  • Gift cards

  • Downloadable digital products

  • Personalized or custom-made products

  • Items marked as final sale

  • Products damaged due to misuse or improper handling by the customer

Return Process

To initiate a return:

  1. Contact our customer support team at shop2k27@gmail.com.

  2. Provide your order number and reason for the return request.

  3. If approved, return instructions will be provided.

  4. Ship the item to the address provided by our support team.

Customers are responsible for return shipping costs unless the item was received damaged, defective, or incorrect.

Refunds

Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved, your refund will be processed to the original payment method within 5–10 business days. Processing times may vary depending on your payment provider or financial institution.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Please include:

  • Your order number

  • A description of the issue

  • Clear photos of the item and packaging

We will review the claim and arrange a replacement or refund where appropriate.

Exchanges

We only replace items if they are defective, damaged, or incorrect. If you require an exchange, please contact our support team for assistance.

Late or Missing Refunds

If you have not received your refund after the stated processing period:

  1. Check your bank account again.

  2. Contact your credit card company or payment provider.

  3. Contact your bank, as processing times may vary.

If you have completed these steps and still have not received your refund, please contact us.

Policy Updates

We reserve the right to modify this Return and Refund Policy at any time. Any updates will be posted on this page with the revised effective date.

Contact Information

For questions regarding returns or refunds, please contact us:

Email: store2k27@gmail.com
Store Name: Glisher Hub Store

Thank you for shopping with Glisher hub store.